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FAQ

Frequently asked questions

Straight answers about Caps, earning, redemption, and your account.

Getting started

CaptchaLoot is a mobile rewards app where you solve CAPTCHA-style challenges and earn a virtual reward currency called Caps through eligible activities.

You sign in, solve CAPTCHA-style challenges generated by the app, and eligible completed challenges can earn Caps according to the current reward rules. See our How It Works page for the full flow.

Caps are CaptchaLoot’s virtual reward currency. They are not a currency with a fixed cash value and are not guaranteed income — see our Reward Policy.

Earning

You earn Caps primarily by solving CAPTCHA-style challenges inside the app. You may also be able to earn through other eligible activities the app supports, such as referrals, as they become available.

CaptchaLoot lets you earn Caps, a virtual reward currency, by solving challenges. We do not promise guaranteed income, unlimited earnings, or instant cash. Any reward value is subject to the app’s current rules and redemption conditions.

Yes. Reward amounts and earning opportunities may change from time to time. The amount shown in the app at the time of an activity is the applicable amount for that activity, subject to the rules in place at that time.

You can invite others using your referral code from inside the app. Eligible referral activity may earn Caps according to the app’s current referral rules. Referral rates and terms can change, and fraud checks apply the same way they do to any other earning activity.

Redemption

Once you have an eligible Caps balance, you can request a redemption from inside the app for one of the available reward methods. See our Redemption Policy for the full process.

The current minimum redemption amount is shown inside the app and may change over time.

Processing times can vary based on the reward method and any verification or fraud checks required. See our Redemption Policy for details.

A redemption can be delayed, rejected, or reversed for reasons such as failed verification, suspected fraud or abuse, or a technical issue with the reward provider. If you believe a reward was wrongly withheld, contact Support with your request details.

Account & fair use

Accounts can be restricted for suspected violations of our Terms & Conditions, Acceptable Use Policy, or Community Guidelines — for example, multiple accounts, automated solving, or reward manipulation. Contact Support if you believe this was a mistake.

No. CaptchaLoot operates a one-account policy. Creating or using multiple accounts is a violation of our Terms & Conditions and may result in restriction or termination of all related accounts.

Using a VPN or proxy to circumvent eligibility checks, location restrictions, or fraud prevention systems is prohibited. See our Acceptable Use Policy for details.

Abuse of the reward system — including automated solving, duplicate submissions, fake referrals, or exploiting bugs — can result in reversed rewards, account restriction, or permanent termination, per our Reward Policy and Terms & Conditions.

Support & account management

Visit our Contact or Support page, or email support@innotechsolutions.org.

Visit our Delete Account page for step-by-step instructions.

Still have questions?

Our Support team is happy to help.